Client Management made simple
for Wellness Businesses.
Manage every essential client detail with exceptional service.
Communicate with confidence, manage clients and staff
and deliver an exceptional customer experience
from any device, 24/7.
Client Management
Create a genuine client experience with all documents appointments, payments and more, in one central place.
Secure Communications
Communicate with confidence, via text or email, with extra privacy and safeguards for all your data.
Appointments & Scheduling
Accept online appointments and manage all your clients and staff from one centralized calendar.
Overview
Client Management made simple.
Connect with clients and build healthy relationships while you
do business easier and be easier to do business with.
Online Appointments
Automate client confirmations and reminders to eliminate no-shows and cancels.
Client Management
Manage all of your client records, documents, appointments and conversations inside one central customizable CRM.
Secure Client Data
Ensure your client data and every conversation is shared with confidence with Thryv Secure - HIPAA add-on.
Client Portal
Give clients a safe and secure Portal to send messages, share docs, schedule, pay, and more.
Convenient Payments
Offer payment options at time of booking to secure appointments and make for easy check out process.
Staff Management
Assign and manage staff from one view based on assigned client, specialty class or med-spa service.
Integrations
Integrate with tools that help you capture and manage your client data inside Thryv, using Smart Data Importer and JotForm.
Secure Communications
Secure two-way communication via text and email between your clients and staff all in one place.
Generate Referrals
Increase client retention and request referrals after the appointment asking for reviews with automated campaigns.
Get More Clients
Leverage technology and your online reputation to get more clients and book online appointments.
Kasey Kahl | The Body Building
All clients begin their search for wellness services online. Keep your business info accurate across 40+ listing sites making it easy for patients to find and contact you with confidence.
Manage all your listings in one place inside Thryv®, where we sync and lock your information , with flexibility to update in real-time to major online directories like GoogleTM, Facebook® and Yelp®.
Make it easy for clients to book online appointments through your website or Client Portal page, offering customers secure login access.
Receive requested appointments and easily manage and approve based on your availability, and easily send messages or automated follow-up reminders.
Send individual or combined invoices with line item services, with the option for clients to
pay for your services upfront or after the appointment with just a few clicks.
During the appointment, easily create and send professional invoices that outline services with details and payment terms.
Did you know?
54% of bookings that happen during working hours are made on-the-go.¹
Manage More Clients
Communicate instantly through a secure portal and manage clients and your staff more efficiently.
Send automated and instant scheduling and appointment reminders to clients reducing those missed appointment and keeping your calendar full.
Use integrated calendar and scheduling to streamline to communicate with staff and manage client files all in one place.
Communicate with your clients how they prefer, via text or email, and keep conversations organized all from one centralized inbox.
Manage 360-view of your clients with important details including staff notes, bookings, payments, documents and conversations.
Pro Tip: Integrate with Gmail App to bring your CRM where you work.
Secure Client Portal makes client communication easy for your customers to make payments, share documents, schedule appointments and more.
Never miss an important message, appointment or payment with all your client's information front and center, managed from one secure inbox.
Pro Tip: Install Desktop Notifier App for instant Inbox Notifications.
Did you know?
Text message appointment reminders reduce no-shows by 38%.²
Get Paid & Get Credit
Grow your relationships while building repeat clients who refer your business.
Dr. Pamela Eckman | Love your Healthy Life
Make it easy for clients to pay you electronically by accepting Credit Card and ACH payments with competitive rates and recurring payment options.
Get paid faster with ThryvPay and manage your billing and invoicing from one single dashboard, always knowing what's pending, paid and overdue.
Pro Tip: Connect with ThryvPay for payment convenience, efficiency and transparency.
Get credit for a job well done sending review requests to clients automatically after an appointment, procedure or payment.
Get notified and instantly respond to your reviews from Google, Facebook® and Yelp®, all from one place inside Thryv.
Send clients automatic follow-ups and reminders, via text or email when it's been awhile, time for class pass renewal or happy birthday.
Stay in touch with clients with automated announcements and campaigns to get more repeat clients that refer your business and leave reviews.
Did you know?
68% of customers will leave a review if they’re asked.³
Learn more about your Industry.
Whether you're in the office, studio or out in the field,
deliver exceptional service with every client!
We can go to Client Portal inbox, text our clients and track all conversations. Our clients feel like they have access to us 24/7 and they get the care they need.
Cara Vairo & Daiquiri Rankin | The Beauty Mark Medical Spa
1. https://financesonline.com/appointment-scheduling-statistics/, June 2019.
2. https://www.klara.com/blog/text-message-appointment-reminders-reduce-no-shows-by-38-study-finds, October 2019.
3. https://www.brightlocal.com/research/local-consumer-review-survey/, December 2020.