Patient Management made simple
for Health Services
Manage every essential patient detail with exceptional service.
Communicate with confidence, manage patients and staff and deliver an exceptional customer experience
from any device, 24/7.
Patient Management
Create a genuine patient experience with all documents, appointments, payments and more, in one central place.
Secure Communications
Communicate with confidence, via text or email, with extra privacy and safeguards for all your data.
Scheduling & Appointments
Accept online appointments and manage all your patients and staff from one centralized calendar.
Overview
Patient Management made simple.
Connect with patients and build healthy relationships while you
do business easier and be easier to do business with.
Online Appointments
Automate patient confirmations and reminders to eliminate no-shows and cancels.
Patient Management
Manage all of your patient records, documents and appointments inside one central customizable CRM.
Secure Patient Data
Ensure your patient data and every conversation is shared with confidence adding Thryv Secure - HIPAA.
Secure Client Portal
Give patients a safe and secure portal to send messages, share docs, schedule, pay, and more.
Convenient Payments
Offer payment options at time of booking to secure appointments and an easy check out process.
Staff Management
Assign and manage staff from one view based on assigned patient, specialty or medical service.
Integrations
Integrate with tools that help you capture and manage your patient data inside Thryv, using Smart Data Importer and JotForm.
Secure Communications
Secure two-way communication via text and email between your patients and staff all in one place.
Generate Referrals
Increase patient retention and request referrals after the appointment asking for reviews with automated campaigns.
Get More Patients
Leverage technology and your online reputation to get more patients and online appointments.
All patients begin their search for health services online. Keep your business info accurate across 40+ listing sites making it easy for patients to find and contact you with confidence.
Manage all your listings in one place inside Thryv®, where we sync and lock your information, with flexibility to update in real-time to major online directories like GoogleTM, Facebook® and Yelp®.
Make it easy for patients to book online appointments through your website or Client Portal page, offering customers secure login access.
Receive requested appointments and easily manage and approve based on your availability, and easily send messages or automated follow-up reminders.
Send
individual or combined invoices with line item services, with the option for patients to pay for your services upfront or after the appointment with just a few clicks.
During the appointment, easily create and send professional invoices that outline medical services or procedures with details and payment terms.
Did you know?
90% of patients use online reviews to evaluate doctors.¹
Manage More Patients
Communicate instantly through a secure portal and manage patients and your staff more efficiently.
Send automated and instant scheduling and appointment reminders to patients to reduce missed appointment and last minute rescheduling.
Use integrated calendar and scheduling to streamline to communicate with staff and manage patients files all in one place.
Communicate with your patients how they prefer, via text or email, and keep conversations organized all from one centralized inbox.
Manage 360-view of your patients with important details including staff notes, bookings, payments, documents and conversations.
Secure Client Portal makes patient communication easy for your customers to make payments, share documents, schedule appointments and more.
Never miss an important message, appointment or payment with all your patients's information front and center, managed from one secure inbox.
Did you know?
80% of customers say the experience a company provides is as important as its products and services.²
Get Paid & Get Credit
Grow your relationships while building repeat patients who refer your business.
Make it easy for patients to pay you electronically by accepting Credit Card and ACH payments with competitive rates and recurring payment options.
Get paid faster with ThryvPay and manage your billing and invoicing from one single dashboard, always knowing what's pending, paid and overdue.
Get credit for a job well done sending review requests to patients automatically after an appointment, procedure or payment.
Get notified and instantly respond to your reviews from Google, Facebook and Yelp, all from one place inside Thryv.
Send patients automatic follow-ups and reminders, via text or email when it's been awhile, time for scheduled check-ups or happy birthday.
Stay in touch with patients with automated announcements and campaigns to get more repeat patients that refer your business and leave reviews.
Did you know?
Fully engaged customers result in 23% more increased profit , revenue and growth potential compared to the average customer.³
Learn more about your Industry.
Whether you're a medical professional who practices eastern or western medicine,
deliver exceptional service with every patient!
The biggest impact Thryv has had on my business is the Automatic Appointment Reminders. Clients can text back and confirm or if they are running late.
Dr. Pamela Eckman | Love your Healthy Life
1. https://www.softwareadvice.com/resources/how-patients-use-online-reviews/, April 2020.
2. https://www.salesforce.com/blog/category/marketing/, September 2021.
3. https://www.gallup.com/services/169331/customer-engagement.aspx, September 2021.